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In 1994, Automation Centre, a privately held company, began providing computer products and services to consulting organizations, with a special focus on technology companies. We recognized that an environment of rapidly changing market conditions and scarce skilled human resources mandated streamlined business processes. We helped our clients accomplish this by re-engineering and automating service chain processes within their businesses.
In the course of our work, we developed a framework for collaborative solutions that produce highly responsive management and workflow environments, those which automate the sales delivery and measurements processes of the service organization.
Tracker Suite integrates into 3 typical organizational platforms:
Automation Centre has helped us to organize our office in a way that has made Accufirst significantly more responsive to our clients and dramatically improved our organization's production.
Today in business, where people make the difference, Automation Centre makes the difference for people. Our collaborative solutions automate the many necessary activities (called the service value chain or simply the service chain) for delivering professional services to customers. Tracker software leverages the installed base and user skills of the most popular e-mail platforms, Lotus Notes, Microsoft Outlook and Web based email services such as Gmail and Yahoo!, resulting in zero impact on an organizations computer footprint and requiring minimal user training.
Our more than 500 customers around the globe include industry leaders such as Freddie Mac, Starz, Goodyear, Random House, Sanyo, Thermofisher Scientific, Canon, Samsonite and many others.
For an idea of what Tracker Suite products can offer your company, please look at our Customer Success Stories.